Culligan Blocked Valve or Bypass Mispositioned

No water flow to the house when softener is in service position

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Bypass valve partially closed, Plugged inlet screen, Collapsed resin bed, Jammed control valve piston

How to Fix / Troubleshooting

Safety: Turn off main water supply before disconnecting any plumbing. Relieve pressure by opening a faucet.

  • Check bypass position: Verify the Culligan bypass is fully in the “Service” position. If in doubt, place in full bypass to restore water temporarily.
  • Inspect inlet screen: Many Culligan valves have an inlet screen. Shut off water, remove the inlet fitting, and clean any debris from the screen.
  • Test in bypass: If water flows normally in bypass but not in service, the issue is inside the valve or resin tank.
  • Valve and resin check: A severely fouled piston or collapsed resin bed can block flow. These repairs usually require a technician to inspect the valve internals and resin tank.
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Repair Difficulty

Hard 4/5

Required Part

Culligan control valve piston and inlet screen
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