How to Fix / Troubleshooting

Safety: Programming changes should be made according to the user manual.

Check current time: Verify the Ecowater display shows the correct time and day.
Review regeneration mode: Confirm whether the unit is set to time-clock, demand-initiated, or a hybrid mode. Adjust if necessary.
Check vacation/override: Ensure no vacation or regeneration lockout mode is active.
Manual regeneration: Start a manual regeneration to confirm the mechanical parts operate. If manual works but scheduled does not, the control board timer circuit may be faulty.

Softener does not start at the programmed regeneration time

Possible Causes