Brine tank overflows or fills with water up to the top.

Safety first: Unplug the unit and place it in bypass. Use caution when handling large volumes of salty water; protect nearby flooring.

Steps to correct:

• 1. Remove excess water: Use a wet/dry vacuum or small pump to remove water from the brine tank down to normal level.
• 2. Inspect safety float: Remove the brine well cover and check that the float moves freely and shuts off water at the correct level. Clean or replace the EcoWater safety float/brine valve if it sticks.
• 3. Check brine valve sealing: During refill, observe whether water continues to flow after the cycle ends. If so, the brine valve is leaking and should be replaced.
• 4. Verify refill settings: Confirm that the brine refill time or volume is correctly programmed for your model and salt setting.
• 5. Inspect brine line: Look for cracks or loose fittings that could prevent proper brine draw, causing repeated overfills.