Softener’s control head or electronics show signs of corrosion or white powdery deposits.

Safety first: Unplug the unit before cleaning corrosion. Avoid breathing salt dust; use eye protection.

Steps to mitigate:

• 1. Clean surfaces: Gently brush off loose salt deposits from the control head and wiring. Use a slightly damp cloth to wipe surfaces, then dry thoroughly.
• 2. Inspect for damage: Check connectors and the control board for corrosion. If contacts are heavily corroded, the board or harness may need replacement.
• 3. Control environment: Ensure the brine tank lid is closed and the area is well ventilated. Avoid storing open salt bags near the control head.
• 4. Replace damaged parts: Replace any EcoWater wiring harnesses or control boards that show significant corrosion or intermittent operation.