Softener’s display is blank or flickering; unit appears dead intermittently.

Safety first: Work only on the low-voltage side unless qualified. Unplug the transformer before inspecting connections.

Steps to correct:

• 1. Check outlet and plug: Ensure the wall outlet has constant power and the transformer plug is fully inserted.
• 2. Inspect transformer cable: Look for cuts or kinks in the EcoWater transformer cable. Replace if damaged.
• 3. Reseat low-voltage connector: At the control head, unplug and firmly reinsert the low-voltage connector.
• 4. Test with new transformer: If available, test with a known-good EcoWater transformer of the same rating.
• 5. Replace control board: If power is stable but the display remains blank or flickers, replace the main control board.