Softener display is blank; unit appears completely dead.

Safety first: Use caution when working around electrical outlets. Turn off breaker if necessary.

• Step 1 – Check outlet: Plug a lamp into the outlet to verify power. Reset any tripped GFCI or breaker.
• Step 2 – Inspect transformer: Ensure the GE power transformer is firmly plugged into the outlet and control head. Check for damage.
• Step 3 – Test transformer output: Use a multimeter to verify correct low-voltage output. Replace if no output.
• Step 4 – Inspect control board: Remove the cover and look for an internal fuse (if present) and signs of burning. Replace the electronic control board if damaged.
• Step 5 – Reassemble and test: After replacing components, restore power and confirm the display lights and buttons respond.