GE Appliances Incorrect Capacity / Hardness Programming

Softener regenerates too frequently, wasting salt and water.

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Possible Causes

Hardness set too high, Capacity set too low, Meter not counting flow correctly, Excessive water usage or leaks in plumbing

How to Fix / Troubleshooting

Safety first: No special hazards; work with dry hands at the control panel.

  • Step 1 – Test hardness: Use a hardness test kit to measure actual incoming water hardness.
  • Step 2 – Adjust settings: Program the hardness and capacity according to GE guidelines for your model and water conditions.
  • Step 3 – Check for leaks: Inspect household plumbing for running toilets, dripping faucets, or leaks that could increase water usage.
  • Step 4 – Verify meter operation: Run water at a faucet and confirm the softener’s display shows flow and counts down remaining capacity. If not, troubleshoot the turbine assembly.
  • Step 5 – Monitor: After adjustments, monitor regeneration frequency over several days.
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Repair Difficulty

Very Easy 1/5
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