GE
No Display / Dead Control
Display is blank or very dim; softener does not respond to button presses.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
No power to outlet, Failed power transformer, Loose low‑voltage connector, Defective control board
How to Fix / Troubleshooting
Safety first: Work with dry hands. Do not open the transformer casing.
- Step 1 – Check outlet: Test the outlet with another device to confirm power.
- Step 2 – Inspect transformer: Ensure the GE transformer is firmly plugged into the outlet and the low‑voltage plug is fully inserted into the control head.
- Step 3 – Test transformer output: Use a multimeter to verify the transformer output (typically 24 VAC). Replace the GE power transformer if there is no output.
- Step 4 – Inspect control connections: Remove the control cover and reseat all harness connectors.
- Step 5 – Replace control board: If power is present but the display remains blank, replace the GE electronic control board.
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Repair Difficulty
Medium
3/5
Required Part
Electronic Control Board
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