Softener uses very little or no salt over weeks of operation.

Safety: Disconnect power and avoid using metal tools inside the brine tank to prevent damage.

• Check for salt bridge: Push a plastic rod down through the salt. If you feel a hollow space before reaching water, break up the bridge and remove loose chunks.
• Inspect brine line and fittings: Ensure the brine hose is fully submerged in the brine well and that all fittings are tight to prevent air leaks.
• Clean injector: Remove and clean the injector and nozzle in the Hansgrohe valve head to restore suction.
• Manual brine draw test: Start a manual regeneration and observe whether the brine level drops. If not, the brine valve or injector assembly may need replacement.