Harvey water softener displays E10 and remains in service without regenerating even when capacity is reached
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: No plumbing work is required for basic checks; avoid opening the control head while powered.
- Check clock: Ensure the time-of-day is set correctly on the Harvey control. Incorrect time can prevent scheduled regenerations.
- Verify regeneration mode: Confirm that automatic regeneration is enabled and not set to manual-only mode.
- Confirm flow registration: Run a tap and check that the display shows flow. If not, address flow meter issues (see E05).
- Manual regeneration test: Start a manual regeneration. If the unit will not start at all, the regeneration relay or control board may be faulty.
If E10 persists after correcting settings and confirming flow, contact a Harvey service technician to test the control board and regeneration circuitry.
Repair Difficulty
Required Part
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