Harvey
Clock Backup / Memory Retention Issue
Harvey softener display shows incorrect time after every power cut
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Possible Causes
No internal backup battery, Failing memory capacitor, Frequent power interruptions, Control board design limitation
How to Fix / Troubleshooting
Safety: None beyond normal electrical safety.
- Minimize outages: Ensure the softener is plugged into a stable supply, not a switched extension lead.
- Reset time: After a power cut, promptly reset the time-of-day to ensure correct regeneration scheduling.
- Consider UPS: For areas with frequent outages, use a small uninterruptible power supply (UPS) to maintain power to the Harvey adapter.
If the unit is specified to retain time but does not, the control board’s backup circuit may be faulty and require replacement.
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Repair Difficulty
Very Easy
1/5
Required Part
Harvey control PCB
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