Harvey Corrosion / Contamination

Harvey softener shows signs of internal rust or discoloration in the brine cabinet

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Possible Causes

Use of non-approved salt with impurities, Metallic objects left in cabinet, External rust dripping into cabinet

How to Fix / Troubleshooting

Safety: Wear gloves; avoid contact with rusty water.

  • Remove contaminants: Empty the cabinet and remove any foreign objects or rust flakes.
  • Clean cabinet: Wipe with a mild detergent solution and rinse thoroughly.
  • Use approved salt: Refill only with Harvey-recommended block or tablet salt to minimize impurities.
  • Check surroundings: Ensure no rusty pipes or fittings above the cabinet are dripping into it.

Severe corrosion of internal components should be inspected by a technician to determine if parts need replacement.

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Repair Difficulty

Very Easy 1/5

Required Part

Harvey salt cabinet (cleaning only)
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