Harvey Over-Regeneration / Programming Issue

Harvey water softener regenerates too frequently, using excessive salt and water

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Possible Causes

Hardness set too high, Capacity set too low, Incorrect meter setting (time-clock vs metered), Flow meter misreading

How to Fix / Troubleshooting

Safety: No plumbing work is required; changes are made via the control panel.

  • Test hardness: Measure actual incoming hardness with a test kit.
  • Adjust settings: Enter the Harvey programming menu and set hardness and capacity according to the test result and manual.
  • Check regeneration mode: Ensure the unit is set to metered (demand) mode if applicable, not to an unnecessarily frequent time-clock schedule.
  • Monitor usage: After adjustments, monitor regeneration frequency and salt usage over several weeks.

If regenerations remain abnormally frequent despite correct settings, the flow meter may be over-counting and should be inspected.

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Repair Difficulty

Easy 2/5
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