Hellenbrand Brine Overfill / Refill Control Failure

Brine tank fills with too much water (high water level) after regeneration.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck brine refill valve, Clogged or missing refill flow control, Safety float not shutting off, Incorrect refill time programmed

How to Fix / Troubleshooting

Safety first: Place the unit in bypass and unplug it. Do not allow the brine tank to overflow; remove excess water with a bucket or wet vac.

  • Inspect refill flow control: Remove and clean the small refill flow control orifice. Replace if missing or damaged.
  • Check safety float operation: Lift and lower the float in the brine well. It should move freely and shut off flow when raised. Replace if it does not seal.
  • Review refill time setting: In programming, verify the brine refill time matches the salt setting and tank size. Reduce refill time if it is excessive.
  • Inspect internal brine valve: Disassemble the brine valve section in the control head and check for debris or worn seals causing it to leak during non-refill steps.
  • Test next cycle: After repairs, run a manual regeneration and observe the brine refill step to ensure the water level stops at the correct height.
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Repair Difficulty

Medium 3/5

Required Part

Brine Refill Flow Control / Safety Float
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