How to Fix / Troubleshooting

Safety first: Compare pressure with the softener in bypass vs service to confirm the restriction is in the softener.

Bypass test: Place the softener in bypass. If pressure improves, the restriction is within the softener.
Inspect screens and fittings: Remove and clean inlet/outlet screens and any flow restrictors.
Evaluate resin bed: A heavily fouled or compacted resin bed can restrict flow. Consider resin cleaning or replacement.
Check valve internals: Inspect the control valve for debris or partially closed ports. Replace worn seals and rotor if necessary.
System sizing: If the softener is undersized for peak demand, consult a Hellenbrand dealer about upgrading to a larger valve or tank.

Softener causes noticeable drop in water pressure throughout the house.

Possible Causes