Hellenbrand Incomplete Brine Rinse

Softener produces water with a salty taste immediately after regeneration.

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Possible Causes

Insufficient rinse time programmed, Restricted drain line, High brine concentration due to over-salting, Valve not fully shifting to rinse position

How to Fix / Troubleshooting

Safety first: Do not drink water that tastes strongly of salt. Use an alternate water source until the issue is resolved.

  • Check drain line: Ensure the drain line is not kinked, elevated too high, or partially blocked. Clear any obstructions.
  • Review rinse settings: Verify that the rapid rinse time is set according to Hellenbrand specifications. Increase slightly if needed.
  • Inspect valve operation: Confirm the valve fully advances through brine draw and rinse steps. Address any motor or cam issues.
  • Salt dosage: Ensure the salt setting and brine refill volume are appropriate. Excessive salt dose can leave residual sodium.
  • Run extra rinse: Manually initiate an extra rinse cycle to flush remaining brine from the resin bed.
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Repair Difficulty

Easy 2/5

Required Part

Drain Line and Control Valve
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