Water leaking from the brine tank or around the brine line connection.

Safety first: Unplug the unit and place it in bypass. Mop up standing water to prevent slip hazards.

• Inspect brine tank: Look for visible cracks, especially near the bottom seam. If cracked, the tank must be replaced.
• Check brine line fittings: Tighten the compression nuts at both the control valve and brine tank. Replace ferrules or O-rings if they are worn.
• Examine safety float: Remove the brine well cover and inspect the safety float assembly. Ensure it moves freely and seals properly. Replace if it sticks or leaks.
• Check for overfill cause: If the tank is overfilling, troubleshoot the brine refill valve and flow control in the control head.
• Test after repair: Refill the brine tank to normal level, restore service, and monitor for leaks during the next regeneration.