Idrobase Regeneration Not Initiating

Softener does not start regeneration at the programmed time (no error displayed)

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Possible Causes

Incorrect time-of-day, Regeneration inhibited by lockout setting, Power interruptions resetting clock, Meter not registering flow

How to Fix / Troubleshooting

Safety: No internal work is required for basic checks.

  • Check current time: Ensure the controller clock is set correctly and that AM/PM (if used) is correct.
  • Review regeneration settings: Confirm the regeneration mode (time or volume), the set regeneration time, and any day-of-week lockouts.
  • Check flow registration: Open a tap and verify that the display shows flow or that remaining capacity decreases. If not, inspect the flow meter.
  • Power stability: If frequent power cuts occur, consider adding a UPS or surge protector to prevent clock resets.
  • Manual test: Initiate a manual regeneration. If it runs correctly, the issue is likely programming-related. If it does not start, suspect a control board or motor fault.
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Repair Difficulty

Easy 2/5
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