Idrobase
Insufficient Memory Backup
Softener frequently loses time and settings after power outages
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Weak backup battery or capacitor, No surge protection, Extended power loss beyond backup capacity
How to Fix / Troubleshooting
Safety: Disconnect power before opening the control housing.
- Check backup component: Identify the backup battery or supercapacitor on the Idrobase control board. Test its voltage or capacitance.
- Replace backup: If the component is below specification, replace it with an identical part or replace the entire control board if the component is not serviceable.
- Install surge/UPS: Use a small UPS or surge-protected outlet to maintain power during short outages.
- Reprogram settings: After repair, re-enter all site-specific parameters and verify correct operation.
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Repair Difficulty
Hard
4/5
Required Part
Control Board Backup Battery / Supercapacitor
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