H0
Kenmore Hardness Setting / Sensor Error

Display shows “H0” or similar hardness error and water feels hard between regenerations

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Possible Causes

Incorrect hardness programmed, Water hardness changed from original test, Control misinterpreting flow data, Faulty flow meter

How to Fix / Troubleshooting

Safety first: No disassembly is required for initial checks.

Step-by-step checks:

  • 1. Verify water hardness:
    • Use a hardness test kit on raw water (before softener) and on softened water (after softener).
    • Compare to the hardness value programmed into the Kenmore control.
  • 2. Adjust settings:
    • Increase the programmed hardness slightly (e.g., by 3–5 gpg) to compensate for iron or changes in supply water.
  • 3. Check flow meter:
    • Ensure the turbine / flow meter is clean and functioning so the control can track gallons used.
  • 4. Reset and monitor:
    • Perform a manual regeneration and monitor water softness over several days.
    • If H0 or hardness error persists and settings are correct, inspect and replace the turbine / flow meter assembly or control board as needed.
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Repair Difficulty

Easy 2/5

Required Part

Turbine / Flow Meter Assembly
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