Kenmore Drive Gear or Cam Damage

Softener makes loud clicking or grinding noises during regeneration

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stripped plastic gears, Misaligned rotor/cam, Foreign object in valve head, Failing drive motor

Safety first: Unplug the unit and shut off water. Place the bypass in bypass mode.

Step-by-step checks:

1. Remove top cover:
- Access the drive motor and gear train.
2. Inspect gears and cam:
- Look for missing teeth, cracks, or misalignment.
- Remove any foreign objects or debris.
3. Motor test:
- With the cover off and using caution, briefly power the unit and observe the motor and gears.
- If the motor stalls or chatters, replace the drive motor and any damaged gears.

Medium 3/5

Drive Motor and Gear Kit

Check Price on Amazon

We may earn a commission from links on this page.