Kenmore Insufficient Capacity or Incorrect Programming

Softener regenerates but water is only partially softened (soft then hard before next regen)

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Possible Causes

Hardness set too low, Capacity set too high, Household water usage higher than expected, Resin bed partially exhausted

How to Fix / Troubleshooting

Safety first: No internal work is required.

Step-by-step checks:

  • 1. Recalculate settings:
    • Determine actual daily water usage and hardness.
    • Reprogram hardness and capacity according to Kenmore manual guidelines.
  • 2. Increase reserve:
    • Increase the reserve capacity or safety factor if available in programming.
  • 3. Resin condition:
    • If the unit is old, consider replacing the resin bed to restore full capacity.
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Repair Difficulty

Very Easy 1/5

Required Part

Electronic Control Board (Programming)
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