Kenmore Bypass Valve Internal Failure

Softener stuck in bypass; cannot get soft water even when set to service

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken internal bypass seals, Misaligned bypass handle, Cracked bypass body, Debris lodged in bypass passages

How to Fix / Troubleshooting

Safety first: Shut off main water and relieve pressure. Unplug the softener.

Step-by-step checks:

  • 1. Handle position:
    • Verify the bypass handle is fully in the service position.
  • 2. Remove and inspect bypass:
    • Disconnect the bypass from the valve head.
    • Inspect internal seals and passages for damage or debris.
  • 3. Replace bypass:
    • If internal parts are damaged or the body is cracked, replace the bypass valve assembly.
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Repair Difficulty

Medium 3/5

Required Part

Bypass Valve Assembly
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