Kenmore No Brine Draw or Refill

Softener uses very little or no salt; salt level never seems to drop

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged venturi/nozzle, Stuck brine float, Blocked brine line, Brine valve not opening during regeneration

How to Fix / Troubleshooting

Safety first: Unplug the unit and shut off water before disassembly. Place the softener in bypass.

Step-by-step checks:

  • 1. Observe brine level:
    • Mark the brine level in the tank with tape.
    • Run a manual regeneration and check if the level drops during brine draw and rises during refill.
  • 2. Clean venturi/nozzle:
    • Remove and clean the venturi, nozzle, and screens as described in earlier entries.
  • 3. Inspect brine float and line:
    • Ensure the float moves freely and the brine line is not kinked or blocked.
  • 4. Brine valve function:
    • Check the brine valve plunger and spring for free movement.
    • Replace the brine valve assembly if it is stuck or damaged.
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Repair Difficulty

Medium 3/5

Required Part

Venturi / Nozzle Assembly
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