Brine tank fills with water and overflows or water level remains very high after regeneration.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Place the softener in bypass and unplug power (if electronic). Wear gloves when working with brine.
- Check float shut‑off: Ensure the brine float assembly rises and shuts off water flow when lifted. If it does not, clean or replace the float valve.
- Inspect brine line: Disconnect the brine line at the control head and at the brine well. Check for blockages or salt crystals. Flush with warm water.
- Clean brine valve seat: Access the brine valve in the control head (refer to service manual). Remove and inspect the seat and seals for debris or wear. Clean and reassemble.
- Adjust refill setting (if adjustable): On some models, the brine refill volume is adjustable via a restrictor or program setting. Ensure it matches Kinetico specifications.
Warning: An overflowing brine tank can cause property damage. Do not leave the system unattended until the fault is resolved.
Repair Difficulty
Required Part
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