Kinetico UK
Condensation / Moisture Ingress
Softener installed in a tight cupboard is frequently damp around the control head and electronics.
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Possible Causes
Poor ventilation in cupboard, Warm moist air condensing on cold brine tank, Leaking fittings causing spray, Missing control head cover gasket
How to Fix / Troubleshooting
Safety first: Disconnect power before touching any damp electrical components.
- Check for actual leaks: Dry all surfaces and then observe while the system is pressurised to ensure moisture is not from a leak.
- Improve ventilation: Provide ventilation grills or leave the cupboard door ajar to reduce humidity.
- Inspect cover and seals: Ensure the control head cover is properly fitted and that any gaskets are intact to reduce moisture ingress.
- Protect electronics: If moisture persists, consult Kinetico UK about protective measures or relocation options.
Warning: Persistent moisture can corrode electrical contacts and void warranties; address root causes rather than just drying surfaces.
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Repair Difficulty
Easy
2/5
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