Kinetico UK Condensation / Moisture Ingress

Softener installed in a tight cupboard is frequently damp around the control head and electronics.

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Possible Causes

Poor ventilation in cupboard, Warm moist air condensing on cold brine tank, Leaking fittings causing spray, Missing control head cover gasket

How to Fix / Troubleshooting

Safety first: Disconnect power before touching any damp electrical components.

  • Check for actual leaks: Dry all surfaces and then observe while the system is pressurised to ensure moisture is not from a leak.
  • Improve ventilation: Provide ventilation grills or leave the cupboard door ajar to reduce humidity.
  • Inspect cover and seals: Ensure the control head cover is properly fitted and that any gaskets are intact to reduce moisture ingress.
  • Protect electronics: If moisture persists, consult Kinetico UK about protective measures or relocation options.

Warning: Persistent moisture can corrode electrical contacts and void warranties; address root causes rather than just drying surfaces.

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Repair Difficulty

Easy 2/5
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