Water leaks from the brine tank or around the brine well tube.

Safety first: Bypass the softener and, if necessary, scoop excess water from the brine tank to prevent overflow damage.

• Inspect brine tank: Examine the sides and base of the brine tank for cracks or splits, especially if the unit has been exposed to freezing temperatures.
• Check brine well seal: Ensure the brine well tube is seated correctly and that the rubber grommet or seal is intact. Reseat or replace if leaking.
• Inspect brine line fittings: Tighten compression nuts or push‑fit connectors on the brine line. Replace any cracked fittings.
• Correct salt level: Ensure the salt level is within the recommended range and that the overflow fitting (if present) is correctly piped to a drain.

Warning: A cracked brine tank generally must be replaced; do not rely on sealants for a permanent repair.