HiFlow
Marlo Excessive Flow Rate / Bypass or Plumbing Issue

Display shows HiFlow or High Flow alarm during heavy water use

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Possible Causes

Flow rate exceeding meter rating, Partially closed outlet causing velocity spike, Incorrect meter size programmed, Plumbing cross-connection

How to Fix / Troubleshooting

Safety first: Do not disassemble plumbing under pressure. Close the main shutoff if you need to modify piping.

Step-by-step checks:

  • 1. Identify high-demand fixtures: Note which fixtures are in use when HiFlow appears (irrigation, multiple showers, etc.). Reduce simultaneous demand if possible.
  • 2. Verify meter size setting: Confirm the programmed meter size matches the installed Marlo meter. An undersized setting can cause false HiFlow alarms.
  • 3. Check for restrictions: Inspect downstream valves and filters for partial closure or clogging that could increase velocity through the meter.
  • 4. Inspect for cross-connections: Ensure there is no unsoftened bypass line tied into softened plumbing that could create unusual flow patterns.

When to replace parts: If the meter is undersized for the actual flow, upgrade to a larger Marlo flow meter assembly as specified by Marlo for your flow requirements.

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Repair Difficulty

Easy 2/5

Required Part

Marlo flow meter assembly
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