Marlo Flow Restriction Through Softener

Softener causes noticeable drop in water pressure throughout the house

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged inlet screen, Fouled resin bed, Undersized Marlo valve for flow demand, Partially closed bypass or shutoff valves

How to Fix / Troubleshooting

Safety first: Place the softener in bypass before disassembling any components. Depressurize by opening a faucet.

Step-by-step checks:

  • 1. Compare pressure in bypass vs service: Put the Marlo bypass in bypass mode and check pressure/flow at a faucet. If flow improves significantly, the restriction is within the softener.
  • 2. Clean inlet screen: Remove and clean the inlet screen or pre-filter on the Marlo valve. Sediment can severely restrict flow.
  • 3. Check valves: Ensure all inlet/outlet valves and the bypass are fully open in service mode.
  • 4. Evaluate resin fouling: If the unit is old or exposed to iron/sediment, the resin bed may be compacted. A thorough backwash or resin replacement may be required.

When to replace parts: Replace the Marlo inlet screen or pre-filter cartridge if clogged. If resin is fouled, replace the Marlo cation resin media. For chronic undersizing, upgrade to a larger Marlo softener valve and tank.

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Repair Difficulty

Medium 3/5

Required Part

Marlo inlet screen
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