Monarch Installation / Valve Configuration Error

Softener installed but no water flows through it (no supply to house)

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Possible Causes

Inlet and outlet connections reversed, Bypass valves incorrectly set, Closed isolation valves, Blocked inlet strainer from installation debris

How to Fix / Troubleshooting

Safety first: Know the location of the main stopcock before altering any valves.

  • Verify plumbing orientation: Check that the pipe marked 'IN' on the Monarch valve is connected to the mains supply and 'OUT' to the house. Reverse connections can block flow.
  • Check bypass set: Ensure the inlet and outlet valves are open and the bypass valve is closed.
  • Open isolation valves: Confirm any additional service valves installed by the plumber are fully open.
  • Clean inlet strainer: If debris from installation has blocked the strainer, remove and clean it as per E01.
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Repair Difficulty

Easy 2/5

Required Part

Inlet Strainer / Bypass Valve Set
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