Softener uses very little or no salt; salt level hardly drops over weeks

Safety first: Isolate power and water before dismantling valve components.

• Check for salt bridge: Probe the salt bed with a stick. If you hit a hollow space under a hard crust, break it up so salt can contact water.
• Observe regeneration: During brine draw, listen for water movement in the brine line. If silent, the injector or brine valve may be blocked.
• Clean injector and brine line: Remove and clean the venturi injector and flush the brine line as described in the E02 procedure.
• Verify brine fill time: Check the programmed brine refill time or volume. If set too low, insufficient brine will be made.