Morton Over-Regeneration / Flow Meter Miscount

Softener regenerates too frequently, wasting salt and water.

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Possible Causes

Hardness set too high, Incorrect capacity setting, Turbine flow meter over-counting, Control board misprogrammed

How to Fix / Troubleshooting

Safety first: No internal disassembly is required initially; adjustments are via the control panel.

  • Verify hardness and capacity: Confirm actual water hardness and ensure the programmed hardness is not excessively high. Adjust to the correct value.
  • Check capacity setting: Ensure the grain capacity is set according to Morton’s recommendations for your model and household size.
  • Observe flow meter: With no water running, verify that the display does not show flow. If it does, the turbine sensor may be generating false pulses. Inspect and clean or replace the turbine assembly.
  • Reprogram control: Reset the control to factory defaults (if available) and re-enter settings to clear any corrupted programming.
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Repair Difficulty

Easy 2/5

Required Part

Turbine Flow Meter
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