Softener will not start a regeneration automatically at the programmed time, but manual regeneration works.

Safety first: No internal disassembly is required; all steps are via the control panel.

• Set correct time: Verify and correct the time-of-day on the Morton control panel. Ensure AM/PM is set correctly if applicable.
• Check regeneration mode: Confirm whether the unit is set to time-clock or demand-initiated mode. In demand mode, the unit regenerates based on water usage, not strictly at a fixed time.
• Verify regeneration time: Ensure the regeneration start time is set to a valid hour (often 2:00 AM) and not disabled.
• Monitor for power loss: If frequent power outages occur and the unit lacks sufficient backup, the clock may reset. Consider using an uninterruptible power supply (UPS) or ensure the outlet is stable.
• Control board replacement: If programming is correct and manual regen works, but automatic regen never occurs, the electronic control board timer circuit may be defective and require replacement.