Brine tank has water but salt level does not drop over time

Safety first: Wear gloves and eye protection when working in the brine tank.

• Check for bridge: Insert a broom handle straight down into the salt. If you hit a hard crust with empty space beneath, a salt bridge is present.
• Break the bridge: Gently push the handle through the crust in several places to collapse it. Avoid striking the sides or bottom of the tank too hard.
• Remove mush: If you find a thick layer of mushy, sludgy salt at the bottom, scoop it out with a plastic container and discard. Rinse the tank if heavily fouled and refill with fresh salt.
• Use proper salt: Switch to high‑purity evaporated salt pellets recommended by Nobel to reduce bridging and mushing.