Err08
North Star Brine Refill / Brine Valve Fault

Err08 displayed, brine tank does not fill with water before regeneration

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Clogged brine refill flow control, Stuck brine valve, Kinked brine line, Defective injector assembly

How to Fix / Troubleshooting

Safety: Unplug the unit and place it in bypass. Wear gloves and eye protection when working around salt and brine.

  • 1. Check brine line: Inspect the brine line from the valve to the brine tank for kinks, pinches, or leaks. Straighten or replace as needed.
  • 2. Inspect brine valve: Remove the brine valve assembly from the control valve. Check for salt crystals, debris, or iron buildup preventing movement. Clean with warm water and a soft brush.
  • 3. Clean refill flow control: Locate the brine refill flow control (small orifice or button) in the valve. Remove and flush it under running water to clear any blockage.
  • 4. Check injector assembly: Remove the injector and injector screen. Clean both thoroughly to ensure proper suction and refill performance.
  • 5. Test refill: Reassemble, restore power and water, and initiate a manual regeneration. Observe the brine tank during the refill stage to confirm water enters. If Err08 persists, replace the brine valve assembly or injector assembly as needed.
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Repair Difficulty

Medium 3/5

Required Part

Brine Valve Assembly
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