North Star Salt Bridge / Salt Mushing

Salt forms a hard solid mass in the brine tank (salt bridging)

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Possible Causes

High humidity, Using pellet salt with impurities, Overfilling brine tank, Infrequent salt usage

How to Fix / Troubleshooting

Safety: Wear gloves and eye protection when breaking salt bridges.

  • 1. Break the bridge: Gently push a broom handle down through the salt to break up the hardened layer, allowing salt to fall to the bottom.
  • 2. Remove mush: Scoop out any mushy salt and sludge from the bottom of the tank and discard.
  • 3. Refill properly: Refill with high-quality solar or pellet salt, keeping the level no more than about half to two-thirds of the tank height.
  • 4. Improve environment: If the area is very humid, consider a dehumidifier or better ventilation around the softener.
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Repair Difficulty

Very Easy 1/5
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