North Star Over-Regeneration / Short Capacity

Softener regenerates too often, wasting salt and water

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Possible Causes

Hardness set too high, Capacity set too low, Flow sensor misreading high usage, Plumbing cross-connection causing recirculation

How to Fix / Troubleshooting

Safety: Use caution when changing programming; incorrect settings can affect water quality.

  • 1. Verify hardness: Test your water hardness with a reliable kit and adjust the hardness setting to match, adding only a small safety margin.
  • 2. Check capacity and reserve: Ensure the programmed capacity and reserve are appropriate for your household size and model rating.
  • 3. Inspect flow sensor: Clean and inspect the turbine/flow sensor assembly if usage readings seem unrealistically high.
  • 4. Check for cross-connections: Ensure there are no plumbing loops that send softened water back through the meter, such as incorrect connections on water heaters or recirculation lines.
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Repair Difficulty

Easy 2/5

Required Part

Turbine / Flow Sensor Assembly
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