North Star
Over-Regeneration / Short Capacity
Softener regenerates too often, wasting salt and water
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Possible Causes
Hardness set too high, Capacity set too low, Flow sensor misreading high usage, Plumbing cross-connection causing recirculation
How to Fix / Troubleshooting
Safety: Use caution when changing programming; incorrect settings can affect water quality.
- 1. Verify hardness: Test your water hardness with a reliable kit and adjust the hardness setting to match, adding only a small safety margin.
- 2. Check capacity and reserve: Ensure the programmed capacity and reserve are appropriate for your household size and model rating.
- 3. Inspect flow sensor: Clean and inspect the turbine/flow sensor assembly if usage readings seem unrealistically high.
- 4. Check for cross-connections: Ensure there are no plumbing loops that send softened water back through the meter, such as incorrect connections on water heaters or recirculation lines.
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Repair Difficulty
Easy
2/5
Required Part
Turbine / Flow Sensor Assembly
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