Rayne Continuous Drain Flow

Rayne softener drain line discharges water continuously to the drain even when not regenerating

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Stuck piston or rotor in backwash position, Debris in valve seat, Cracked seal pack, Misaligned cam

Safety first: Shut off water to the softener and place it in BYPASS to stop water waste. Unplug the unit.

1. Confirm it's not regenerating: Check the display to ensure the unit is not in a scheduled regeneration.
2. Inspect rotor and seals: Remove the control head cover and inspect the rotor and seal pack for damage or debris.
3. Clean valve body: Carefully clean any visible debris from the valve ports.

When to call a technician: Seal pack or rotor replacement is often required to stop continuous drain flow.

Professional Required 5/5

Rayne rotor and seal pack kit

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