SoftPro softener display shows incorrect time or resets after power outages.

Safety first: Unplug the unit before removing the control cover.

• 1. Check outlet stability: Ensure the softener is plugged into a non-switched, reliable outlet. Avoid circuits that are frequently turned off.
• 2. Reset time and settings: After any outage, reset the time-of-day and verify regeneration settings.
• 3. Use surge protection: Consider plugging the SoftPro adapter into a surge protector or UPS to reduce the impact of brief outages.
• 4. Inspect control board: If the clock resets even with stable power, the internal backup capacitor or battery may have failed. Replace the SoftPro control board if this function is critical.