SoftPro
Insufficient Brine Refill
SoftPro water softener brine tank has very little or no water in it at any time.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Brine refill time set too low, Blocked brine refill port in valve, Stuck brine float not allowing water in, Leak in brine tank or line
How to Fix / Troubleshooting
Safety first: Unplug the unit before opening the valve head or brine tank. Brine is corrosive; wear gloves.
- 1. Observe refill stage: Start a manual regeneration and watch the brine tank during the refill stage. If no water enters, proceed to checks.
- 2. Verify refill settings: Check the SoftPro programming for brine refill time or volume. Increase to the recommended value for your resin capacity.
- 3. Inspect float and line: Ensure the brine float is not stuck in the up (closed) position. Check the brine line for kinks or blockages.
- 4. Clean refill port: With water off and pressure relieved, inspect the brine refill port and related passages in the SoftPro valve for debris. Clean as needed.
- 5. Check for leaks: Look for cracks or leaks in the brine tank that might be draining water away. Repair or replace the tank if necessary.
Advertisements
Repair Difficulty
Medium
3/5
Required Part
SoftPro brine refill port and float assembly
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements