Sterling Water Resin Loss from Mineral Tank

Resin beads found in household plumbing fixtures or aerators

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Cracked lower distributor, Broken riser tube, Overfilled resin tank, Excessive backwash flow

How to Fix / Troubleshooting

Safety: Place the softener in bypass to prevent further resin migration. Depressurize before removing the valve head.

Steps:

  • 1. Confirm resin beads: Inspect faucet aerators and filters for small amber or brown beads.
  • 2. Inspect tank internals: Remove the valve head and examine the riser tube and lower distributor for cracks or dislodgement.
  • 3. Replace damaged parts: Install a new riser tube and lower distributor as needed. You may also need to replace lost cation resin.
  • 4. Flush plumbing: After repairs, flush household lines by running water through all fixtures.
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Repair Difficulty

Hard 4/5

Required Part

Lower Distributor
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