Sterling Water Brine Tank Contamination

Softener emits unusual odors from brine tank (rotten egg or musty smell)

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Possible Causes

Bacterial growth in brine, Organic contamination, Stagnant water from infrequent regenerations, Use of low-quality salt with impurities

How to Fix / Troubleshooting

Safety: Wear gloves and eye protection when cleaning the brine tank. Brine can irritate skin and eyes.

Steps:

  • 1. Empty brine tank: Scoop out salt and pump or bail out remaining brine.
  • 2. Clean tank: Wash the inside with a mild bleach solution (about 1/4 cup bleach per gallon of water). Scrub surfaces and rinse thoroughly.
  • 3. Clean float assembly: Remove and clean the brine float and well with the same solution, then rinse.
  • 4. Refill with quality salt: Use high-purity solar or pellet salt recommended by Sterling.
  • 5. Run regeneration: Start a manual regeneration to flush the system.
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Repair Difficulty

Easy 2/5

Required Part

Brine Tank
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