Sterling Water Over-Regeneration

Softener regenerates too often (daily or multiple times per day) without high water use

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Possible Causes

Hardness set too high, Capacity set too low, Flow meter miscounting, Leaking toilet or fixture causing constant flow

How to Fix / Troubleshooting

Safety: No special safety beyond normal.

Steps:

  • 1. Check for leaks: Inspect toilets and fixtures for continuous running that could trigger frequent regenerations.
  • 2. Review programming: Lower hardness or increase capacity within Sterling's recommended range for your water conditions.
  • 3. Verify flow meter: Watch the display with all fixtures off; if it shows flow, the flow meter may be faulty or there is a hidden leak.
  • 4. Replace flow meter: If phantom flow is detected, replace the flow meter assembly.
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Repair Difficulty

Easy 2/5

Required Part

Flow Meter Assembly
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