Sterling Water
Over-Regeneration
Softener regenerates too often (daily or multiple times per day) without high water use
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Possible Causes
Hardness set too high, Capacity set too low, Flow meter miscounting, Leaking toilet or fixture causing constant flow
How to Fix / Troubleshooting
Safety: No special safety beyond normal.
Steps:
- 1. Check for leaks: Inspect toilets and fixtures for continuous running that could trigger frequent regenerations.
- 2. Review programming: Lower hardness or increase capacity within Sterling's recommended range for your water conditions.
- 3. Verify flow meter: Watch the display with all fixtures off; if it shows flow, the flow meter may be faulty or there is a hidden leak.
- 4. Replace flow meter: If phantom flow is detected, replace the flow meter assembly.
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Repair Difficulty
Easy
2/5
Required Part
Flow Meter Assembly
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