Sterling Water
Under-Regeneration / No Salt Usage
Softener uses very little or no salt over months
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Possible Causes
Meter not registering flow, Time clock disabled, Brine tank empty of water, Salt bridging
How to Fix / Troubleshooting
Safety: Standard precautions; do not open pressurized components.
Steps:
- 1. Confirm regenerations: Check the control history (if available) or observe whether the unit regenerates at night.
- 2. Test flow meter: Run water and confirm the display shows flow. If not, address flow meter issues.
- 3. Check brine tank: Ensure there is water at the bottom and no salt bridge.
- 4. Manually regenerate: Start a manual regeneration and observe brine draw and refill. If these steps fail, service the injector and brine system.
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Repair Difficulty
Easy
2/5
Required Part
Flow Meter Assembly
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