E6
Tapworks Keypad / User Interface Fault

E6 displayed and the unit will not accept new settings or buttons do not respond

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Possible Causes

Failed Tapworks keypad membrane, Moisture ingress into control panel, Damaged ribbon cable between keypad and PCB, Stuck or worn buttons

How to Fix / Troubleshooting

Safety: Disconnect power before removing the control panel.

  • Check for lock mode: Some Tapworks models have a child lock or keypad lock. Refer to the user manual to disable any lock function before assuming a fault.
  • Inspect for moisture: Remove the control cover and look for condensation or salt residue on the keypad and PCB. Dry gently with a hairdryer on a cool setting and clean with a soft cloth.
  • Check ribbon cable: Ensure the flat ribbon cable from the keypad to the control board is fully inserted and not damaged. Reseat the connector.
  • Test individual buttons: With power restored, press each button firmly. If some work and others do not, the keypad membrane is likely failing.
  • Replace keypad / front panel: If E6 persists or buttons remain unresponsive, replace the Tapworks front control panel or keypad membrane assembly as supplied by the manufacturer.
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Repair Difficulty

Easy 2/5

Required Part

Tapworks Keypad / Front Control Panel
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