Tapworks
No Flow / Blocked Valve
No water flow to the house when Tapworks softener is in service position
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Inlet or outlet shutoff valves closed, Blocked inlet screen, Jammed rotor disc in closed position, Incorrect bypass valve position
How to Fix / Troubleshooting
Safety: Do not force valves with tools; you may damage them and cause leaks.
- Check house valves: Confirm the main stopcock and any isolation valves before and after the softener are fully open.
- Verify bypass setting: Ensure the Tapworks bypass is not in a mid‑position. Set fully to 'Service' or temporarily to 'Bypass' to restore water.
- Inspect inlet screen: Shut off water and relieve pressure. Remove the inlet connection and clean the Tapworks inlet filter screen.
- Check valve internals: If the problem persists, remove the valve cover and inspect the rotor disc for damage or misalignment. Replace the valve head if the disc is cracked or seized.
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Repair Difficulty
Medium
3/5
Required Part
Tapworks Valve Head Assembly
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