Tapworks Backup Power / Memory Retention Failure

Tapworks softener frequently loses time or settings after short power cuts

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed backup capacitor or battery on PCB, Control board design without adequate backup, Frequent power interruptions

How to Fix / Troubleshooting

Safety: Disconnect power before handling the control board.

  • Confirm power issues: If your area has frequent outages, consider installing an uninterruptible power supply (UPS) or surge‑protected extension.
  • Check manual: Verify whether your Tapworks model is expected to retain settings without power. Some basic models may not.
  • Inspect PCB: Look for a small backup battery or capacitor. If visibly leaking or swollen, the board should be replaced.
  • Replace control PCB: If settings are lost after even brief outages and the model should retain them, install a new Tapworks control PCB.
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Repair Difficulty

Medium 3/5

Required Part

Tapworks Control PCB
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