Tier1 Over-Regeneration / Incorrect Programming

Tier1 softener regenerates too frequently, wasting salt and water.

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Possible Causes

Hardness set too high, Capacity set too low, Flow meter not registering correctly, Excessive reserve setting

How to Fix / Troubleshooting

Safety first: No special hazards for programming changes; do not open live electrical parts.

  • Verify actual hardness: Test your water hardness with a reliable test kit or lab report. Compare to the programmed hardness.
  • Adjust settings: Enter the installer menu and set hardness and capacity according to Tier1 guidelines for your resin volume and household usage.
  • Check flow meter operation: Run water at a faucet and confirm the display shows flow and counts down remaining capacity. If not, see flow meter troubleshooting.
  • Optimize reserve: Reduce the reserve capacity or safety factor if it is set excessively high, while still ensuring you do not run out of soft water.
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Repair Difficulty

Easy 2/5
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