ERR SENSOR
US Water Systems
Auxiliary Sensor Fault
Display shows ERR SENSOR on advanced US Water Systems softeners with additional probes (e.g., leak sensor, temperature sensor)
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Possible Causes
Disconnected sensor cable, Failed leak or temperature sensor, Water intrusion into sensor connector, Incorrect sensor type configured
How to Fix / Troubleshooting
Safety: Unplug the unit before handling sensor wiring. Dry any wet areas before reconnecting.
- Identify the sensor: Refer to your model's manual to determine which sensor is reporting ERR SENSOR (leak pad, temperature probe, etc.).
- Inspect and dry: If it's a leak sensor, check for actual water leaks around the softener. Dry the sensor and surrounding area thoroughly. Fix any plumbing leaks before resetting.
- Check connections: Ensure the sensor cable is firmly plugged into the correct port on the control board and is not damaged.
- Verify configuration: In the installer menu, confirm that the correct sensor type is enabled and configured.
- Replace sensor: If the error persists and wiring is intact, replace the faulty sensor with a US Water Systems compatible part.
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Repair Difficulty
Easy
2/5
Required Part
Leak / Temperature Sensor
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