NO SALT
US Water Systems Empty Brine Tank / No Brine Production

Display shows NO SALT and water hardness increases after a few days

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Possible Causes

Brine tank empty, Severe salt bridging, Brine tank disconnected or valve closed, Faulty salt level sensor stuck in low position

How to Fix / Troubleshooting

Safety: Non-electrical, but avoid overfilling the brine tank.

  • Refill salt: If the brine tank is empty, add 2–3 bags of approved water softener salt. Do not fill to the very top; leave several inches of space.
  • Check for bridging: If there is a hard crust with empty space below, break the bridge as described for LOW SALT. Remove any large chunks that will not dissolve easily.
  • Verify brine tank connection: Ensure the brine line is firmly connected between the control valve and the brine well in the tank. Confirm any brine shutoff valve is open.
  • Test brine draw: Start a manual regeneration and observe the brine level during the brine draw stage. The water level should drop. If it does not, see the "No brine draw" fault below.
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Repair Difficulty

Very Easy 1/5

Required Part

Brine Tank Assembly
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